Shipping

Skip to Returns & Exchanges

Skip to International Shipping



Shipping carriers that may be used are FedEx and United States Postal Service (USPS). Contact us to see which shipping method your package will be sent.

The map below is a general representation of transit times for FedEx and USPS Ground shipments to commercial destinations. In limited areas, transit times may differ between shipments to commercial and residential destinations.

Fedex Map

FedEx Ground and Express business days are Monday through Friday (excluding holidays). FedEx Home Delivery business days are Tuesday through Saturday (excluding holidays).

USPS Ground delivery days are Monday through Saturday (excluding holidays). USPS Express delivery days are Monday through Saturday.

All orders shipping to a freight forwarding company will be cancelled. Unless paid with PayPal

  • Free Shipping

    Total In Cart Shipping Price
    $75 or more Free
  • Flat Rate

    Total In Cart Shipping Price
    .01 - $74.99 $6.95
  • 2 Business Day

    Total In Cart Shipping Price
    .01 - $20.00 $23.95
    $20.01 - $50.00 $27.95
    $50.01 - $75.00 $31.95
    $75.01 - $100.00 $33.95
    $100.01 - $150.00 $35.95
    $150.01 - $200.00 $39.95
    $200.01 - $300.00 $43.95
    $300.01 - $500.00 $47.95
    $500.01 - $800.00 11.00% of cart total
    $800.01 - $1000.00 10.50% of cart total
    $1000.01 - $2000.00 10.00% of cart total
    $2000.01 - $4000.00 9.50% of cart total
    $4000.01 - $99999.99 9.00% of cart total
  • Next Day

    Total In Cart Shipping Price
    .01 - $20.00 $38.95
    $20.01 - $50.00 $42.95
    $50.01 - $75.00 $44.95
    $75.01 - $100.00 $47.95
    $100.01 - $150.00 $49.95
    $150.01 - $200.00 $56.95
    $200.01 - $300.00 $59.95
    $300.01 - $500.00 22.00% of cart total
    $500.01 - $800.00 21.50% of cart total
    $800.01 - $1000.00 21.00% of cart total
    $1000.01 - $2000.00 20.50% of cart total
    $2000.01 - $4000.00 20.00% of cart total
    $4000.01 - $99999.99 19.50% of cart total
  • Canada/US Territories

    Does not include duties or taxes for Canadian customers

    Total In Cart Shipping Price
    .01 - $20.00 $15.95
    $20.01 - $50.00 $19.95
    $50.01 - $75.00 $24.95
    $75.01 - $100.00 $32.95
    $100.01 - $150.00 $40.95
    $150.01 - $200.00 $48.95
    $200.01 - $300.00 $52.95
    $300.01 - $500.00 17.95% of cart total
    $500.01 - $800.00 16.95% of cart total
    $800.01 - $1000.00 15.95% of cart total
    $1000.01 - $2000.00 14.95% of cart total
    $2000.01 - $4000.00 13.95% of cart total
    $4000.01 - $99999.99 12.95% of cart total
  • Alaska/Hawaii

    Total In Cart Shipping Price
    .01 - $20.00 $9.95
    $20.01 - $40.00 $12.95
    $40.01 - $75.00 $15.95
    $75.01 - $100.00 $18.95
    $100.01 - $150.00 $23.95
    $150.01 - $200.00 $29.95
    $200.01 - $300.00 $33.95
    $300.01 - $500.00 9.95% of cart total
    $500.01 - $800.00 8.95% of cart total
    $800.01 - $1000.00 6.95% of cart total
    $1000.01 - $2000.00 5.95% of cart total
    $2000.01 - $4000.00 4.95% of cart total
    $4000.01 - $99999.99 3.95% of cart total

All Volleyball, Inc. is proud to be one of the only volleyball specific retailers that has international shipping options. Please visit the International Shipping section of this page.

Shipping Details
1) Orders with "stocked" items placed before 1pm CST will be shipped that day (Monday-Friday). Orders with "stocked" items placed after 1pm CST or on the weekend (or holidays) will be shipped no later than the following business day. (See our Shipping Practices section below for more information).

2) Orders with "non-stocked" items may be shipped directly from our manufacturer and will leave the warehouse in 3-5 business days. If you need a "non-stocked" item quicker, please call (888) 962-7077 (Monday-Friday, 10am - 5pm CST). (See our Shipping Practices section below for more information).

3) If you have both "stocked" and "non-stocked" items on your order, we will ship the "stocked" items that day (if order is placed before 1pm CST) and "non-stocked" items separate, they will leave the warehouse in 3-5 business days at no additional cost. (See our Shipping Practices section below for more information).

4) Choosing Express Shipping for "non-stocked" items means that those items will ship leave the warehouse and ship via express when fully processed in 3-5 business days. (See our Shipping Practices section below for more information).

5) We will notify you via email within 1 business day if there is any expected delay.

6) Ground shipping is estimated at 1-4 business days (Monday-Friday, no holidays) from the time your order leaves our warehouse.

7) Shipping days are business days, no holidays or weekends.

8) Handling charges may apply to oversized, heavy or bulky packages.

9) P.O. Box delivery on 2 Day or overnight shipments may be subject to additional fees.

10) Additional shipping charges may apply to orders shipping outside the contiguous 48 states.

11) We have international shipping options. Please visit the International Shipping Section of this page.

12) We reserve the right to change shipping charges at any time.

13) Under normal circumstances we do not require a signature, but we reserve the right to do so at our discretion.

14) Backordered items will ship at a later date. Please be aware that backorder dates are approximate and are subject to change.

15) All backorders that remain after original shipments will be shipped by standard ground service without any additional shipping charges.

16) All orders shipped to a P.O. Box will be shipped USPS.

17) ASICS products cannot have a final destination of an international address. Therefore, we cannot ship ASICS products through our international shipping option. If ASICS products are ordered to ship internationally, those products will be removed from the order and the customer will not be charged.

18) Fedex and USPS do not count the departure date as a transit day.

19) Out of state orders will not be charged sales tax. In state orders (Missouri) will be charged 7.613% sales tax.

20) Duties or taxes are not included for Canadian customers.

*Occasionally our manufacturers are able to process and ship items quicker; however, this is based on a number of factors that are out of our control. If you need a "non-stocked" item quicker please call us (888) 962-7077 Monday-Friday, 10am-5pm CST. Often times we are able to get more accurate processing/delivery times once we know what items you need, when you need them and where you are located.

Shipping Practices
On each product page there is a shipping tab that indicates if an item is stored at our warehouse or is stored at our manufacturer. We define these items as "stocked" items and "non-stocked" items (non-stocked items also have an icon that states, "Leaves Warehouse in 3-5 Business Days" on the product page). Please read below for more explanation of each as well as the term "drop shipping." Also, please note if you want printing there will be additional processing days. For more information about printing please visit our Uniform Printing Services page.

Stocked Item
When we indicate an item is "stocked" at our St. Louis, MO facility it means that we have dedicated warehouse space for that item. Stocking items gives us more flexibility and control which enables us to process and ship orders the same day (placed before 1pm CST)! If you order after 1pm CST we will do our best to get it out that day, but at the very latest it will ship the next business day. It is important to note that ship days are business days so weekends and holidays don't count.

Because there are items on our site that we do not physically stock sometimes we will send partial shipments (stocked items still ship same day if ordered before 1pm CST); however, we will never charge you additional shipping. The items that are not stocked at our facility typically take up to 3-5 business days to leave the warehouse. That said, sometimes it is much sooner so call us (888) 962-7077 Monday-Friday, 10am-5pm CST if you need a "non-stocked" item quicker. It is important to note that there are some situations where we will ship "stocked" items directly from our manufacturer (mainly for team orders); however, we will email you within one business day if there is any expected delay. Lastly, because orders paid with PO's take longer to process they will be shipped within 3-5 business days.

Non-Stocked Item
When we indicate that an item is "non-stocked" it means that it is not physically stored at our St. Louis, MO facility (we also include an icon that states, "Leaves Warehouse in 3-5 Business Days" on the product page). Simply put, it is nearly impossible to stock all the items needed to be a full service volleyball retailer. However, because of our relationships with our manufacturers we are able to drop ship (see definition below) directly to our customer or have the items sent to our facility to consolidate a customer's shipment/order. Typically, "non-stocked" items take up to 3-5 business days to leave the warehouse. If there are "non-stocked" items on your order those will be shipped separate from your "stocked" items at no additional cost (stocked items ship same day if ordered before 1pm CST).

It is important to note that if you select Express Shipping for "non-stocked" items those items will ship express when fully processed. Occasionally our manufacturers are able to process and ship items quicker; however, this is based on a number of factors that are out of our control. If you need a "non-stocked" item quicker please call us (888) 962-7077 Monday-Friday, 10am-5pm CST. Often times we are able to get more accurate processing/delivery times once we know what items you need, when you need them and where you are located.

Drop Shipping
There are some items on our web site that we do not physically stock at our facility (see "Non-Stocked" definition above) so when you order this item we often times will ship it directly from our manufacturer. This is called "drop shipping" and every company that sells products online does this although they may explain it differently.

When an order is drop shipped, it can take several days for our manufacturer to process, pack and ship your order. From there, depending on the destination and shipping preference it can add several more days for delivery. Once the tracking number is made available, we will update your order and email that information to you.

Additionally, there may be times we have the drop shipped item(s) shipped to our facility before shipping to you. This is done to get your items to you the quickest, easiest and most affordable way possible. Either way we are committed to getting your order to leave the warehouse in 3-5 business days.

It is important to note that if you select Express Shipping for "non-stocked" items those items will leave the warehouse and be shipped via express after the 3-5 business day processing time. Occasionally our manufacturers are able to process and ship items quicker; however, this is based on a number of factors that are out of our control. If you need a "non-stocked" item quicker please call us (888) 962-7077 Monday-Friday, 10am-5pm CST. Often times we are able to get more accurate processing/delivery times once we know what items you need, when you need them and where you are located.

International Shipping

All Volleyball has partnered with a trusted third-party company, International Checkout, to fulfill orders for our International customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. Your items will be transferred to International Checkout for processing. You may pay by International credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once your order is completed, all inquiries should be directed to International Checkout at support@internationalcheckout.com.

Which Countries Do You Ship To?

International shipping is currently available WORLDWIDE from All Volleyball. Our third party vendor, International Checkout, will ship to all destinations around the world including APO / FPO addresses.

Can I Check The Status Of My International Order

To check the status of your order or track your package, please login to your International Checkout account at: https://www.internationalcheckout.com/login.php.

Who should I Contact With Questions About My International Order

All inquiries regarding your international order should be directed to International Checkout at:

EMAIL: support@internationalcheckout.com.

Please visit the International Checkout Customer Service page for more information and phone numbers in your area.



Returns & Exchanges

Returns

As long as the item hasn't been worn longer than to try on, is in re-sellable condition without any scuffs, marks, damage or odor, does not have personalization (printing or embroidery) and is within 30 days of the order date, we are happy to accept a return or exchange! More details can be found here.

Holiday return policy - Orders placed from 11/01/19 through 12/24/19 have a 60 day return policy.

Please send the return item back with this form filled out with return order information.

Please ship it to our All Volleyball address below:

All Volleyball, Inc.
Attn: Returns/Exchanges
12618 Lamplighter Square Shopping Center
St. Louis, MO 63128

You are responsible for shipping the return item back to us. We offer an optional Post Office prepaid return label if you are interested. Using our label will deduct $6.95 off your refund amount. You can print one off here:

Get a USPS Return Label

Exchanges

As long as the item hasn't been worn longer than to try on, is in re-sellable condition without any scuffs, marks, damage or odor, does not have personalization (printing or embroidery) and is within 30 days of the order date, we are happy to accept a return or exchange! More details can be found here.

Holiday return policy - Orders placed from 11/01/19 through 12/24/19 have a 60 day return policy.

The fastest way to do an exchange is to place a new order online for the item you want. That way, we can begin processing the order right away! You will have to pay for the item again, but please use today's promo code to get free shipping if your order doesn't automatically qualify: AVBEXCHANGE. Then once the original item comes back, we will refund you, completing the exchange.

The other option is to send the return item back with this form filled out with the exchange order information. Then once we receive the return, we will process your exchange order.

Please ship it to our All Volleyball address below:

All Volleyball, Inc.
Attn: Returns/Exchanges
12618 Lamplighter Square Shopping Center
St. Louis, MO 63128

You are responsible for shipping the return item back to us. We offer an optional Post Office prepaid return label if you are interested. Using our label will deduct $6.95 off your refund amount. You can print one off here:

Get a USPS Return Label

Print Return Label

How to print a return label:

Step 1: Click this Print a prepaid return label

Step 2: Fill out the first page

Step 3: Choose to print or email the label to yourself!

Returns FAQS

How do I return my samples order?

Please follow our regular returns process above.

What if the item I am returning is defective?

Please email a photo of the defect and your order number. We will get back to you Monday-Friday during our regular business hours with next steps. If it is an issue with a volleyball, please send us a photo of the valve, which has a unique code to help us know whether it is under warranty or not.

If the item is deemed defective, we will send you a replacement product as soon as we can at no charge. We will also pay to get the defective product back to us if needed.

Defective shoes must be returned within 45 days of the order date. After that time, any defects will be considered normal wear and tear and cannot be deemed defective.

What if I received the wrong item?

All orders are double-checked for accuracy to ensure you receive exactly what you ordered. However, if we shipped something to you in error, please call or email us Monday-Friday during normal business hours so we can fix it right away. Please note: all shortages, wrong items, and other discrepancies must be claimed within 14 days of delivery.

Can I return or exchange my international order?

Yes, international orders can follow the same guidelines above for returns and exchanges with these differences:

  • International orders aren't eligible for prepaid return labels
  • We are not responsible for any additional shipping, customers, duties and taxes incurred from sending the return item back to us or from using International Checkout.

Important Details

  • Timeline
    • Returns are processed within 5 business days from the day they are delivered to us.
      • Within 30 days of the order date, a refund to original payment method
      • Within 31-89 days, a refund in the form of a gift certificate
      • Within 90-179 days, a refund in the form of a gift certificate less a 50% restocking fee.
      • After 180 days, the return will be refused, sent back to the customer and no refund given.
      • Holiday return policy - Orders placed from 11/01/19 through 12/24/19 have a 60 day return policy.
    • Depending upon the bank or credit card company, refunds may not show up in the account for 1-5 business days.
    • If the order has been paid with a PO or check, a Team Member will contact you.
  • Prepaid Return Label Pricing
    • Large or bulky equipment returns: label fee will be the oversized item handling fee.
    • All other items, the prepaid return label is $6.95
    • Pricing is per label.
    • Customer pays to ship the return item back to us.
  • Free Exchanges
    • Mean free shipping on your exchange order.
    • Expediated shipping is available for exchanges at the customer's expense.
    • Hawaii, Alaska, Canada, US Territories and International orders are not eligible for our prepaid return label option or for Free Exchanges.
    • If you are exchanging an item that is more expensive and did not place the new exchange order online, you will be charged the different in price using the form of payment on your original order.
  • Shoe Returns
    • Shoes and shoebox must be inside other packaging for shipping
    • Shoe returns sent back in a shoebox only will be subjected to a restocking fee.
  • Items Not Eligible
    • Items not in resellable condition
    • Custom and special-order items
    • Final sale and mystery items
    • Items with printing or embroidery
      • If you have any questions about these orders, please email Team Sales.
  • We reserve the right to charge a restocking fee up to 15%, which includes, but is not limited to web site, vendor, phone, email, fax and/or retail orders.