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Skip to Returns & Exchanges

Print a Pre-paid Return Label

Shipping carriers that may be used are FedEx and United States Postal Service (USPS). Contact us to see which shipping method your package will be sent.

The map below is a general representation of transit times for FedEx and USPS Ground shipments to commercial destinations. In limited areas, transit times may differ between shipments to commercial and residential destinations.

Fedex Map

FedEx Ground and Express business days are Monday through Friday (excluding holidays). FedEx Home Delivery business days are Tuesday through Saturday (excluding holidays).

USPS Ground delivery days are Monday through Saturday (excluding holidays). USPS Express delivery days are Monday through Saturday.

  • Free Shipping

    Total In Cart Shipping Price
    $85 or more Free
  • Flat Rate

    Total In Cart Shipping Price
    .01 - $84.99 $8.95
  • 2 Business Day

    Total In Cart Shipping Price
    .01 - $20.00 $33.95
    $20.01 - $50.00 $35.95
    $50.01 - $75.00 $37.95
    $75.01 - $100.00 $41.95
    $100.01 - $150.00 $45.95
    $150.01 - $200.00 $49.95
    $200.01 - $300.00 $54.95
    $300.01 - $500.00 $59.95
    $500.01 - $800.00 15.00% of cart total
    $800.01 - $1000.00 13.50% of cart total
    $1000.01 - $2000.00 13.00% of cart total
    $2000.01 - $4000.00 12.50% of cart total
    $4000.01 - $99999.99 12.00% of cart total
  • Next Day

    Total In Cart Shipping Price
    .01 - $20.00 $45.95
    $20.01 - $50.00 $48.95
    $50.01 - $75.00 $51.95
    $75.01 - $100.00 $58.95
    $100.01 - $150.00 $61.95
    $150.01 - $200.00 $64.95
    $200.01 - $300.00 $69.95
    $300.01 - $500.00 27.00% of cart total
    $500.01 - $800.00 26.00% of cart total
    $800.01 - $1000.00 25.00% of cart total
    $1000.01 - $2000.00 23.00% of cart total
    $2000.01 - $4000.00 22.50% of cart total
    $4000.01 - $99999.99 21.00% of cart total
  • Canada/US Territories

    Does not include duties or taxes for Canadian customers

    Total In Cart Shipping Price
    .01 - $20.00 $24.95
    $20.01 - $50.00 $29.95
    $50.01 - $75.00 $34.95
    $75.01 - $100.00 $45.95
    $100.01 - $150.00 $54.95
    $150.01 - $200.00 $64.95
    $200.01 - $300.00 $69.95
    $300.01 - $500.00 22.95% of cart total
    $500.01 - $800.00 21.95% of cart total
    $800.01 - $1000.00 20.95% of cart total
    $1000.01 - $2000.00 19.95% of cart total
    $2000.01 - $4000.00 18.95% of cart total
    $4000.01 - $99999.99 17.95% of cart total
  • Alaska/Hawaii

    Total In Cart Shipping Price
    .01 - $20.00 $19.95
    $20.01 - $40.00 $24.95
    $40.01 - $75.00 $29.95
    $75.01 - $100.00 $34.95
    $100.01 - $150.00 $39.95
    $150.01 - $200.00 $45.95
    $200.01 - $300.00 $49.95
    $300.01 - $500.00 16.95% of cart total
    $500.01 - $800.00 14.95% of cart total
    $800.01 - $1000.00 12.95% of cart total
    $1000.01 - $2000.00 11.95% of cart total
    $2000.01 - $4000.00 10.95% of cart total
    $4000.01 - $99999.99 9.95% of cart total

Shipping Details
1) Free shipping is to the contiguous 48 states only.

2) "Stocked" items are items that ship from our main warehouse in St. Louis, MO. These items will ship the same day if the order is placed before 1pm CST Monday-Friday. Orders with "stocked" items placed after 1pm CST or on weekends or holidays will ship the following business day.

3) "Non-stocked" items or items that say "Leaves warehouse in 3-5 business days" will ship directly from the manufacturer to you. This is also known as "drop shipping". If you need a "non-stocked" item quicker, please contact us. Non-stocked items cannot ship outside the 48 mainland United States.

4) If you have both "stocked" and "non-stocked" items on your order, we will ship the "stocked" items that day (if order is placed before 1pm CST M-F). The "non-stocked" items will arrive separately at no extra cost for shipping.

5) Choosing Express Shipping for "non-stocked" items will not speed up the 3-5 business days in processing. It will only speed up the shipping time once the 3-5 business day timeframe has passed.

6) Additional shipping charges may apply to orders shipping outside the contiguous 48 states.

7) Backorder dates are approximate and are subject to change.

8) ASICS products cannot have a final destination of an international address. If ASICS products are ordered to ship internationally, those products will be removed from the order and the customer will not be charged.

9) Duties or taxes are not included for Canadian customers.

10) Orders shipping to a freight forwarding company will be cancelled, unless paid with PayPal.

Returns & Exchanges


As long as the item hasn't been worn longer than to try on, is in re-sellable condition without any scuffs, marks, damage or odor, does not have personalization (printing or embroidery) and is within 30 days of the order date, we are happy to accept a return or exchange! Please read the RETURNS FAQ and IMPORTANT DETAILS sections for guidelines and more information.

Holiday return policy - Orders placed from November 1 through December 24 have a 60-day return policy.

Please send the return item back with your order number and contact information. A copy of your order confirmation email is perfect.

Please ship it to our All Volleyball address below:

All Volleyball, Inc.
Attn: Returns/Exchanges
9707 Green Park Industrial Drive
St. Louis, MO 63123

You are responsible for shipping the return item back to us. We offer an optional Post Office prepaid return label if you are interested. Using our label will deduct $8.95 off your refund amount. Please use your All Volleyball order or reference number as your RMA number. You can print one off here:

Get a USPS Return Label


To do an exchange, please place a new order online for the item(s) you need. If your new order doesn't automatically qualify for free shipping, please use promo code AVBEXCHANGE to get free shipping. Then follow the return instructions above to send your item(s) back for a refund.

Print Return Label

How to print a return label:

Step 1: Click this Print a prepaid return label

Step 2: Fill out the first page. Please use your All Volleyball order or reference number for the RMA number.

Step 3: Choose to print or email the label to yourself!

Returns FAQS

What do I use for the RMA number?

The RMA number is your order or reference number. You can print one off here: Get a USPS Return Label

How do I return my samples order?

Please follow our regular returns process above.

What if the item I am returning is defective?

Please email with a photo of the issue along with your order number. Our customer service team will contact you with a solution.

Important Details

Items can be returned within 30 days of the order date for a full refund, less shipping charges and prepaid return label charges (if applicable).

Items returned with damaged or incomplete packaging will be charged a $5.00 restocking fee.
Items returned that require light cleaning will be charged a $10.00 restocking fee.
Items returned after 30 days will be charged a 25% restocking fee.
Items returned that cannot be resold as new will be charged a 50% restocking fee.

Shipping and handling charges are not eligible for refunds except in special circumstances determined by Customer Service.

We reserve the right to refuse the return and send it back without a refund.

Depending upon the bank or credit card company, refunds may not show up in the account for 1-5 business days. For orders paid with a PO or check, a Team Member will contact you.

Prepaid return labels are $8.95 each or the oversized item handling fee price for large or bulky items.

For prepaid return labels, please use your All Volleyball order or reference number as your RMA number.

Hawaii, Alaska, APO, Canada, US Territories and International orders are not eligible for our prepaid return labels or for Free Exchanges.

Shoes and shoebox must be inside other packaging for shipping.

Custom, special-order, final sale, mystery and personalized items are not eligible for returns/exchanges.

Out of an abundance of concern for everyone's health and safety, face masks or coverings (blank or personalized) are not eligible for returns/exchanges.