Quick & Easy Exchanges
We will ship your exchange order quick & for free no matter the amount. We will also email you a pre-paid label for your return.
Please note that if you use our pre-paid return label we will deduct $6.95 from your refund.
In the rare occurrence you’re sending back an oversized item, the pre-paid return label will come from Fedex and we will deduct the oversized item handling charge listed on the product page.
This is a completely optional service and you're welcome to send your return back to us whichever way you prefer.
If you are exchanging for items that are more expensive, you will be charged the difference using the original form of payment.
To take advantage of this program you’ll need to contact us by either:
1) Calling during normal business hours.
2) Emailing us (be sure to include either your Reference or Order number).
3) Chatting with us online during regular business hours.
Once we hear from you we’ll provide a code for you to place your new order for free shipping no matter the amount.
We will then email you a pre-paid label for the item(s) you're returning. You can also request a return label.