Volleyball Uniform Printing Related Questions
What makes your team sales process different than your competitors?
Because volleyball is all we do, we've developed a unique understanding of how school and club volleyball works. We have an entire section of our website full of exclusive programs, offers and packages designed specifically with you in mind. Visit our TEAM section and discover why we are true volleyball team experts.
I'm ready to pick out my gear, but we don't have our teams selected. How can I know I'll receive my order on time?
This is perhaps the biggest obstacle for teams and clubs, but we have many programs and processes in place to make this as easy for you as possible! Learn more about what we offer on our AVB Guarantee page!
Why do you charge a $10 less than minimum fee?
We charge a less than minimum fee if we are printing fewer than 6 items. Small orders generally take as much time as large orders but have higher costs due to the lower quantities. The less than minimum fee helps us recoup some of the additional costs and labor while still being able to offer a service that is needed to all of our customers. This is a common fee among all decorators and we have worked hard to make sure ours is one of the lowest in the industry due to our unique printing process. Please note: you do not have to pay this for libero jerseys so make sure to answer the question about libero jerseys correctly!
We do not offer embroidery for 5 or fewer items because we do not have the resources yet to do small embroidery orders without passing along the high costs to our customers. So to try and be as fair as possible, we offer embroidery as a service to our team customers.
I don’t have 2-3 weeks for printing. What are my options?
If you need your order sooner than our current time frame, we have a couple of options for you. Our first option is shipping blank goods directly to a local printer of your choice! The items usually take 5-7 business days to get there depending upon the shipping location. We offer printing as a secondary service to our customers so a traditional printer may not be as busy as we are during volleyball season.
If that will not work, please contact team sales at firstname.lastname@example.org to see if we are accepting rush orders. Rush orders are subjected to an additional rush fee and a express shipping fee. These are only offered as scheduling allows.
I’d rather do my printing in town. Can you help me coordinate with a local printer?
Absolutely! Because we are familiar with printing processes and uniform regulations, we often times can help our customers gather all the necessary details to pass along to their local printer.
Why does volleyball uniform printing take 2-3 weeks?
The primary reason the process can take 2 weeks is because we (and most companies in the volleyball industry) don’t stock all the items that we offer. So when an order is placed, many times we will have to have this item special ordered from the manufacturer. On average, that can take 3-5 business days to receive those items. Once received, we have to allow 1-2 weeks for printing and a couple days of shipping time. (Please keep in mind 2-3 weeks for turnaround is quicker than most in our industry)
Why can logo and Player Name printing take longer than Team Name printing?
There a few reasons why these two types of printing take longer. For logos, it takes longer to get a logo file ready for production because we have to make sure all the colors, lines and clarity of the custom artwork are correct. Once the logo file is ready, we send a proof for approval to make sure it looks like you want. For player names, we have a couple extra steps to double-check out work to make sure the names can fit on the apparel and to make sure they are spelled correctly. Team names just make the process a little quicker!
What is a vector file?
A vector file is the best file to send us for your logo! It is a specific way your artwork is saved. Most people are more familiar with files such as a jpg, gif, png, doc. The reason a vector file is so important is that it gives us the ability to make the artwork bigger or smaller without damaging the image quality. It will also give us the ability to correct any colors, lines, etc that may be necessary when developing the printing process. Without a vector, while not impossible, making the necessary adjustments is more difficult. If you do not have access to this type of file, don't worry! We have a process to make it work but it will take an extra day or two to do.
Are there any jerseys that you can print and ship quicker?
It depends upon the time of year and if we are excepting rush orders at the time! Just give us a call (888) 962-7077 or send an email to email@example.com to talk to a team sales specialist about it.
If I don’t have a logo, can you create one for me?
We have our standard logo designs in our library that you can see on our Personalization Details page. You can order through our personalization tool by selecting “Choose from library” when selecting your options for logos. A team sales specialist will be in touch once you submit your order to go over colors, team name, etc. and send you a proof to above before continuing with your order.
What type of printing do you offer on volleyball warm ups, bags and shorts?
We can offer basically anything that we can for volleyball jerseys just in different locations depending upon the style. Take a look at locations on our Decorating Locations tab on the Personalization Details page.
I need to change my original order. Why is it subject to additional fees?
Once we have payment and approval, we start processing your order right away by ordering the items to come to our facility from the manufacturers and by ordering the artwork to be produced. Anything we send back to our manufacturers may be subjected to restocking fees. Any changes to the personalization means ordering the production of brand new artwork. In general, we cannot use your first production of artwork for other orders because they are specific to your order. So when changes happen, there are additional costs as well as delays. While we’re happy to accommodate any request, we just want our customers to be aware there could be additional costs and delays.
Do we have discounts for quantity purchasing?
YES! We have quantity discount for nearly all of our items which are listed on the product page. We also offer our exclusive Forever Pricing Program for team customers.