Volleyball Uniform Printing Related Questions
What makes your team sales process different than your competitors?
Because volleyball is all we do, we've developed a unique understanding of how school and club volleyball works. We have an entire section of our website full of exclusive programs, offers and packages designed specifically with you in mind. Visit our TEAM section and discover why we are true volleyball team experts.
I'm ready to pick out my gear, but we don't have our teams selected. How can I know I'll receive my order on time?
This is perhaps the biggest obstacle for teams and clubs, but we have many programs and processes in place to make this as easy for you as possible! Learn more about what we offer on our AVB Guarantee page!
Why do you charge a $15 less than minimum fee?
We charge a less than minimum fee if we are personalizing fewer than 10 items. Small orders generally take as much time as large orders but have higher costs due to the lower quantities. The less than minimum fee helps us recoup some of the additional costs and labor while still being able to offer a service that is needed to all of our customers. This is a common fee among all decorators and we have worked hard to make sure ours is one of the lowest in the industry due to our unique printing process. Please note: you do not have to pay this for libero jerseys so make sure to answer the question about libero jerseys correctly!
I don't have 2-3 weeks for printing. What are my options?
If you need your gear earlier than the date listed, please contact team sales at firstname.lastname@example.org to see if we are accepting rush orders. Rush orders are subjected to an additional rush fee and a express shipping fee. These are only offered as scheduling allows. Please note that due to the nature of the embroidery process, embroidered items cannot be rushed.
Why does volleyball uniform printing take 2-3 weeks?
The primary reason the process can take this long is because we (and most companies in the volleyball industry) don't stock all the items that we offer. So when an order is placed, many times we will have to have this item special ordered from the manufacturer. On average, that can take 3-5 business days for the manufacturer to process the items before they ship. Once received, we have to allow time for printing and packing for shipping. (Please keep in mind 2-3 weeks for turnaround is quicker than most in our industry)
How do I add numbers to my jerseys?
In the personalization tool, you can select to add front and back numbers to your jersey. Click on either option and begin designing the font, color and size of your numbers.
How much does uniform personalization cost?
Personalization cost varies depending on the decoration elements you add to your gear. Check out our comprehensive overview of personalization costs and details.
Can I personalize my gear once I've added it to my cart?
The items already in the cart cannot be decorated once they are added. Therefore, you have to decorate your gear before placing it in your cart.
Can I print on a backpack?
Although our personalization tool asks if you'd like to print or embroider, you can only embroider backpacks. Embroidery on backpacks is more durable and looks better than printing.
Why can logo and Player Name printing take longer than Team Name printing?
There a few reasons why these two types of printing take longer. For logos, it takes longer to get a logo file ready for production because we have to make sure all the colors, lines and clarity of the custom artwork are correct. For player names, we have a couple extra steps to double-check out work to make sure the names can fit on the apparel and to make sure they are spelled correctly. Team names just make the process a little quicker!
What is a vector file?
A vector file is the best file to send us for your logo! It is a specific way your artwork is saved. Most people are more familiar with files such as a jpg, gif, png, doc. The reason a vector file is so important is that it gives us the ability to make the artwork bigger or smaller without damaging the image quality. It will also give us the ability to correct any colors, lines, etc that may be necessary when developing the printing process. Without a vector, while not impossible, making the necessary adjustments is more difficult. If you do not have access to this type of file, don't worry! We have a process to make it work but it will take an extra day or two to do.
Are there any jerseys that you can print and ship quicker?
It depends upon the time of year and if we are excepting rush orders at the time! Please send an email to email@example.com to talk to a team sales specialist about it.
If I don't have a logo, can you create one for me?
We have our standard logo designs in our library that you can see on our Personalization Details page. You can order through our personalization tool by selecting "Choose from library" when selecting your options for logos.
What type of printing do you offer on volleyball warm ups, bags and shorts?
We can offer basically anything that we can for volleyball jerseys just in different locations depending upon the style. Take a look at locations on our Decorating Locations tab on the Personalization Details page. Please note that only embroidery is offered on bags.
I need to change my original order. Why is it subject to additional fees?
Once we have payment and approval, we start processing your order right away by ordering the items to come to our facility from the manufacturers and by creating the artwork to be produced. Anything we send back to our manufacturers may be subjected to restocking fees. Any changes to the personalization means producing brand new artwork. In general, we cannot use your first production of artwork for other orders because they are specific to your order. So when changes happen, there are additional costs as well as delays. While we're happy to accommodate any request that we can, we just want our customers to be aware there could be additional costs and delays.
Do we have discounts for quantity purchasing?
YES! We have quantity discount for nearly all of our items which are listed on the product page. We also offer our exclusive Forever Pricing Program for team customers.
Have questions on how to use the personalization tool effectively? Click on the button below to view the step-by-step guide on the personalization tool.
If you're ready to start personalizing yourself, click below to start shopping.