Order Status Information

Have you not received your items or are they taking longer than expected? Please first take a moment to review this helpful information:

STOCKED ITEMS Approximately 97% of all of our stocked items ship the same business day before 1pm CST and are delivered in 1-3 business days. You will be notified via email within 1 business day if there is any expected delay in shipping your order by the time promised.

NON-STOCKED ITEMS In order to get your order to you the quickest way possible, we may ship your items directly from our manufacturers. These items typically take 3-5 business days to process and ship out of the warehouse. Average delivery time is 1-3 business days AFTER the items leave the warehouse.

MANUFACTURER DELAYS We have strong relationships with our manufacturers and stay up-to-date with processing issues or delays at their warehouses. Please see the current status of our manufacturers' processing timelines:

  • On Time. Ships in 3-5 business days
  • Mizuno, Under Armour, Augusta, Badger, Holloway, Russell

  • Slowed. Ships in 5+ business days
  • adidas, ASICS

  • Delayed. Orders delayed 10+ business days

COVID-19 SHIPPING UPDATE

During this time, we are seeing some delays in shipping as carriers adjust to their new operations.

Please allow 24 hours for your tracking information to register with the carrier.

Did you only receive part of your order?

Your order was likely a combination of both stocked and non-stocked items which will arrive in two separate shipments. See above for process and delivery times of both STOCKED and NON-STOCKED items.

Need more information regarding your order? Check your order's status below.

Check Your Order Status





Please note it may take up to 24 hours for your tracking information to register with the carrier.

UNDER ARMOUR NON-STOCKED ITEMS: Due to recent system advancements, tracking for these items may not be sent automatically. Please contact Customer Service using the form above for help.

Online order information is updated during normal business hours (Monday-Friday).