Shipping & Returns
The shipping carriers that may be used are FedEx and United States Postal Service (USPS).
This map illustrates service schedules in business days as of April, 2009 for FedEx Ground shipments
The map above is a general representation of transit times for FedEx Ground shipments to commercial destinations. In limited areas, transit times may differ between shipments to commercial and residential destinations.
FedEx Ground and Express business days are Monday through Friday (excluding holidays). FedEx Home Delivery business days are Tuesday through Saturday (excluding holidays).
USPS Ground delivery days are Monday through Saturday (excluding holidays). USPS Express delivery days are Monday through Saturday.
SHIPPING RATES (rates subject to change)
Order Total |
STANDARD |
2 DAY |
OVERNIGHT |
$.01-$20.00 |
$7.95 |
$23.95 |
$38.95 |
$20.01-$50.00 |
$9.95 |
$27.60 |
$42.95 |
$50.01-$75.00 |
$10.95 |
$29.35 |
$44.95 |
$75.01-$100.00 |
$12.95 |
$32.15 |
$47.95 |
$100.01-$150.00 |
$14.95 |
$34.10 |
$48.95 |
$150.01-$200.00 |
$16.95 |
$37.70 |
$51.95 |
$200.01-$300.00 |
$18.95 |
$39.70 |
$53.95 |
$300.01-$500.00 |
$19.95 |
$41.70 |
$55.95 |
$500.01-$800.00 |
$21.95 |
$43.70 |
$57.95 |
$800.01-$1000.00 |
$23.95 |
$45.70 |
$61.95 |
$1000.01-$1500.00 |
$26.95 |
$48.70 |
$64.95 |
$1500.01-$2000.00 |
$29.95 |
$51.70 |
$67.95 |
$2000.01-$2500.00 |
$32.95 |
$54.70 |
$70.95 |
$2500.01-$3000.00 |
$35.95 |
$57.70 |
$73.95 |
$3000.01+ |
please call for shipping charges |
All Volleyball, Inc. is proud to be one of the only volleyball specific retailers that ships to Canada. Please check out our Canadian Shopping page for products, rates and additional information.
NOTE:
1) All in stock orders will be shipped the next business day (Monday-Friday only). We will notify you if there is any expected delay.
2) Standard shipping is estimated at three to five days from the time your order leaves the warehouse.
3) Shipping days are business days, no holidays or weekends.
4) Extra shipping charges may apply to overweight packages.
5) No P.O. Box delivery on 2 day or overnight.
6) Additional shipping charges apply to orders shipping outside the contiguous 48 states.
7) We are happy to ship to Puerto Rico and Canada. Please visit our Canadian Shopping page for products, rates and additional information.
8) We reserve the right to change shipping charges at any time.
9) Under normal circumstances we do not require a signature, but we reserve the right to do so at our discretion. If a customer wishes to have a signature confirmation it is their responsibility to contact us before their package is processed and shipped. All Volleyball, Inc. is not responsible for any lost or stolen packages
10) Backordered items will ship at a later date. Please be aware that backorder dates are approximate and are subject to change.
11) All backorders that remain after original shipments are shipped by standard ground service without any additional shipping charges.
12) All orders shipped to a P.O. Box will be shipped USPS.
13) Asics products are for shipment in the US only.
14) FedEx and USPS do not count the departure date as a transits day.
15) Please note that some orders that indicate "Please allow 7-10 days for shipping" may be shipped separately from your original order.
16) Out of state orders will not be charged sales tax. In state orders will be charged 6.325% sales tax. However, if we ship your order directly from the manufacturer you may be charged additional tax if applicable.
17) If a product requires 7-10 business days for delivery, as stated on some pages, please note that if Express Shipping is selected your order will be shipped Express when the order is fully processed.
18) Some items if returned or exchanged may be subject to a restocking fee.
Returns
It’s important to us that you love your order so if it isn’t perfect we’ll make it right. We are happy to accept returned merchandise that is new, unused and contains all the original product packaging within 90 days of purchase. When returning an item please fill out the form included in the original shipment and enclose it with your original purchase. We will refund your credit card when we receive your package. Processing time for returns may take up to 14 days. We do not accept exchanges, so please reorder the correct item at
www.allvolleyball.com. Once we have received the returned item(s), the original charge that is refundable will be credited back to your credit card. If the return is because of a defective product or because we made an error in shipping we will be responsible for the shipping charges. Otherwise, you will be responsible for the shipping charges.
If your package is returned to us by the carrier due to the package being refused or an incorrect/invalid address, you are responsible for reshipping charges or a 25% restocking fee if not reshipped.
In the event you need to return a product and need the correct item immediately please contact us at 314.842.7077. We will process your order that day and ship your new merchandise the next business day (excludes weekends or holidays subject to availability). Send us back the original merchandise and we will credit your account once we receive.
If you are returning shoes please be sure to send them back in a shipping box. All orders that are returned with only the shoe box cannot be accepted.
CUSTOM ORDERS ARE NOT RETURNABLE. Custom orders would include any orders that have had any number, letter, logos or team printing applied.